Knowledge works.

EN KM Essentials Training Course

KM Essentials Training Course

How can Knowledge Management be implemented internationally?

The KM Essentials Training Course provides the big picture of Knowledge Management in International Organizations and gives a solid introduction to the key concepts, practices and instruments. Participants are taught how to assess KM and how to develop it step-by-step. They will learn to position and establish KM in their organisation and to relate it to other management concepts. The upcoming requirements of the ISO-Standard 9001:2015 on Knowledge Management will be considered and recommendations on suitable implementation methods will be given. This course will discuss the process and success factors for implementing Knowledge Management and will offer insight into some successful KM Awareness campaigns.

We will present instruments to set up, plan, communicate and measure Knowledge Management, which are critical for its introduction and consolidation in the organisation.

Representatives from the KMA, Hewlett-Packard and the NGO HORIZONT3000 will present their experiences and discuss them with participants. Different KM training elements, exercises and discussions that aim to allow participants to co-create knowledge are key elements of this fundamental KM Training course.


  • Applying key concepts and models of KM to the context of the participant´s own organization
  • Assessing the Knowledge Management status of my company: drafting a KM Concept for the future of my organization
  • Implementing KM in the Organization following a concept and using instruments for project Management
  • How to fulfill the KM-requirements of the upcoming ISO-Standard 9001:2015 (Quality Management)
  • Analysing and Measuring the Impacts of Knowledge Management and Reporting on KM to Management, to Knowledge Workers and other relevant stakeholders
  • Developing a KM Awareness Campaign
  • Learning from Best Practices: Primetals Technologies, Helwett-Packard Enterprise, HORIZONT3000
  • Connecting with Pioneers and the global KM Community

Date and Venue

Next Training: 11-12 March 2019 (2 days)

Knowledge Management Academy, Gersthofer Strasse 162, 1180 Vienna, Austria


Andreas Brandner (KMA), Birgit Gobi (Hewlett Packard Enterprise), Petra Herout (HORIZONT3000)


EUR 1.390 (excluding 20% VAT)

SPECIAL OFFER: 1+1 = 1,2

The second participant only pays 20% of the price. Learning together doubles fun and (almost) halves the price!