Knowledge Management Platform

Special Training: Knowledge Capturing, Transfer and Offboarding

> How to sustain knowledge, learn from experience and avoid knowledge loss?

 It is normal that experts are leaving, due to change of function within the organization, moving to a different organization or retirement. Very often the leave can be anticipated. Major parts of business-critical knowledge are implicit and cost for re-gaining lost knowledge is high (monetary, emotional, image). Evidently, knowledge capturing, transfer and offboarding seem to be no-brainers. Nevertheless only few organizations have appropriate know-how to systematically secure the knowledge of leaving experts.

This training provides a systematic approach to knowledge capturing and experience capitalization for sustainable performance.

Who should participate – and why?

  • Knowledge Managers, HR Managers and Quality managers aiming to sustain knowledge and performance systematically; Risk Managers addressing knowledge loss risks
  • Supervisors aiming to transformation job profiles without knowledge and performance loss


Learnings – Knowledge Capturing

  • Determine critical knowledge and applying a knowledge loss risk assessment
  • Applying methods to capture and transfer knowledge regularly and systematically
  • Setting up a process for leaving expert debriefing, offboarding and onboarding
  • Qualifying debriefing specialists to professionally support the offboarding process


Rudi Krcma and Petra Herout

Dates and Location

Vienna (German): 6.12.-7.12.2021 at KM Academy, Vienna

Online (English): 9.12.-10.12.2021


Vienna f2f: 1.396 EUROs

Online: 898 EUROs

SPECIAL OFFER: 1+1 = 1,5

The second participant only pays 50% of the price. Learning together doubles fun and halves the price!


Register here or send an email to or
give us a call: +43 1 4702909