Special Training: Knowledge Capturing, Transfer and Offboarding

> How to sustain knowledge, learn from experience and avoid knowledge loss?

 It is normal that experts are leaving, due to change of function within the organization, moving to a different organization or retirement. Very often the leave can be anticipated. Major parts of business-critical knowledge are implicit and cost for re-gaining lost knowledge is high (monetary, emotional, image). Evidently, regular knowledge capturing, transfer and offboarding seem to be no-brainers. Nevertheless only few organizations have appropriate know-how to systematically secure the knowledge of leaving experts.

This training provides a systematic approach to knowledge capturing and experience capitalization for sustainable performance.

Who should participate – and why?

  • Knowledge Managers, HR Managers and Quality managers aiming to sustain knowledge and performance systematically; Risk Managers addressing knowledge loss risks
  • Supervisors aiming to transformation job profiles without knowledge and performance loss

 

Learnings

  • Determine critical knowledge and applying a knowledge loss risk assessment
  • Applying methods to capture and transfer knowledge regularly and systematically
  • Setting up a process for leaving expert debriefing, offboarding and onboarding
  • Qualifying debriefing specialists to professionally support the offboarding process

Trainers

Rudi Krcma and Petra Herout

Dates and Location

Friday, 28 May 2021, 10-16:30 CET, online

Price

494 EUROs (excluding 20% VAT)

SPECIAL OFFER: 1+1 = 1,5

The second participant only pays 50% of the price. Learning together doubles fun and halves the price!

Registration

Register here or send an email to academy@knowledge.city or
give us a call: +43 1 4702909